The BISSELL Pet Hair Eraser is a 3 pound cordless hand vacuum with a motorized brush for pet hair. It suits couches, stairs, pet beds and car seats rather than whole floors. BISSELL lists up to 17 minutes of runtime from a 14.4 volt lithium-ion battery BISSELL.
BISSELL Pet Hair Eraser at a glance
UP TO
17minutes
Runtime
14.4V lithium-ion
Battery
0.7L
Dirt tank
3lbs
Weight
BISSELL lists these specs on its model 2390 page and in the 2390 Series user guide BISSELLmanual.
Runtime
Up to 17 minutes
Battery
14.4 V lithium-ion
Dirt tank
0.7 L
Weight
3 lbs
Charge time
4.5 hours before first use
Power source
Cordless Rechargeable
Filter type
3 Stage
Bag type
Bagless, with an Easy Empty dirt cup
Clean filter indicator
No
Surfaces
Carpet and Rugs, Low Pile Carpet, Stairs, Bare Floors, Pet Beds
Tools in the box
Motorized brush, crevice tool, upholstery tool
Color
GrapeVine Purple and Black accents
Model numbers
2390, with similar models 23903 and 2390A
Warranty
1 year limited
How much does the BISSELL Pet Hair Eraser weigh?
BISSELL lists the weight as 3 lbs, with a carry handle BISSELL. That is the whole machine, so you carry it up the stairs in one hand.
How long does the BISSELL Pet Hair Eraser take to charge?
The manual asks for 4.5 hours of charging before first use manual. Turn the power switch off first. The manual says charging with the switch on may leave the battery short of a full charge.
Tip
It is normal for the charging adapter to get warm while it works manual.
BISSELL Pet Hair Eraser 2390 or 1782?
Pick the 2390 for the longer runtime, the 3 stage filter and the carpet and pet bed surfaces. Pick the Pet Hair Eraser Cordless Pet Vacuum 1782 if stairs and the car are the main job. Those are the two surfaces BISSELL lists for it BISSELL.
Carpet and Rugs, Low Pile Carpet, Stairs, Bare Floors, Pet Beds
Stairs, Auto
Cleaning path width
Not listed by BISSELL
4.5 in
Weight
3 lbs
3 lbs
Color
GrapeVine Purple and Black accents
Black and ChaCha Lime
Who the BISSELL Pet Hair Eraser is for
Good fit if
You clean pet hair off furniture.
You do stairs and car seats.
You want a cordless spot cleaner.
You want a washable filter.
You want a light 3 pound machine.
Pick another model if
→The car is the main job: pick the BISSELL Pet Hair Eraser 1782 BISSELL.
→You want a self-cleaning brush: pick the Shark UltraCyclone Pet Pro Shark.
→You want a 2 year warranty: pick the BLACK+DECKER dustbuster furbuster BLACK+DECKER.
Good to know before you buy
!
The battery is not replaceable. The manual says the appliance contains non-replaceable batteries, and that disconnecting the battery destroys the machine and invalidates the warranty manual.
!
BISSELL lists it for dry indoor surfaces. The manual says not to use it outdoors or on wet surfaces, so keep it off spills and away from the yard manual.
!
Charge it with the power switch off. The manual says charging with the switch on may leave the battery short of a full charge, which shortens the run manual.
!
Keep it between 40 and 104 degrees Fahrenheit. The manual sets that range for charging, storage and use, so a freezing garage is a poor home for it manual.
!
There is no clean filter indicator. BISSELL lists that feature as No, so check the filter yourself when the suction drops BISSELL.
Before you start
The manual says this model is for household use, and that commercial use voids the warranty manual.
How the BISSELL Pet Hair Eraser compares
BISSELL Pet Hair Eraser vs Shark UltraCyclone Pet Pro
The Pet Hair Eraser runs longer on a charge, at up to 17 minutes against 10 minutes, and holds more in its tank. Shark lists a self-cleaning pet power brush, a scrubbing brush and a 2 year warranty Shark.
BISSELL Pet Hair Eraser vs BLACK+DECKER dustbuster furbuster
Both are cordless hand vacuums with a motorized pet brush. The Pet Hair Eraser holds a little more and runs longer on a charge. BLACK+DECKER lists a lighter body, an extendable crevice tool and a 2 year warranty BLACK+DECKER.
The motorized brush is a powered head that pulls embedded hair and dirt out of soft surfaces. BISSELL lists it for furniture, carpet, stairs and car interiors BISSELL. It clips into the nose of the hand vacuum and comes off again.
The manual asks you to power the machine off before you fit or remove the brush manual. Push the brush in until it clicks. To take it off, press the button on top and pull.
The brush roll lifts out for cleaning behind a plate that a coin opens. Hair wraps around any brush roll, so plan on clearing it.
Battery and charging
BISSELL lists up to 17 minutes of runtime per full charge, and says it may vary with use BISSELL. The battery is a 14.4 volt lithium-ion pack. BISSELL calls 17 minutes enough for most spot-cleaning jobs such as stairs, a sofa or the car.
The charging light tells you where you are. A blinking red light means it is charging. A green light that stays on for 10 minutes, then blinks once a minute, means it is full manual.
The manual says to use the supplied charger, and gives the charger model on the white warning label on the hand vacuum.
What does Triple Level Filtration mean?
BISSELL lists the filter type as 3 Stage, and says Triple Level Filtration improves how the hand vacuum cleans BISSELL. BISSELL does not publish a capture percentage or a particle size for this model, so neither is claimed here.
The filter sits inside a filter cup inside the dirt tank. The manual says not to run the vacuum with a damp filter, or with no filter or tank in place manual.
Is the BISSELL Pet Hair Eraser filter washable?
Yes. The manual says the filter and the filter cup may be hand washed in warm water and mild dish detergent manual. Rinse them well and let them dry completely before you put them back.
BISSELL's page says the same in its FAQ. Take out the dirt cup, remove the filter, tap off the debris and rinse it with water BISSELL. The manual sends you to BISSELL.com when a filter needs replacing.
Which surfaces does BISSELL list?
BISSELL lists five: Carpet and Rugs, Low Pile Carpet, Stairs, Bare Floors and Pet Beds BISSELL. The long description adds hair on the couch, food around the bowl and litter tracked out of the box.
BISSELL lists no cleaning path width for this model. It is a spot cleaner you carry to the mess, not a vacuum for whole floors.
How to set up and use it
Set the power switch to OFF.
Push the charging adapter plug into the charging port on the back of the machine.
Plug the adapter into a suitable outlet. The power LED lights come on.
Charge the machine for 4.5 hours before first use.
Unplug the machine from the charging adapter.
With the power still OFF, push the motorized brush into the nozzle until it clicks into place.
Push the POWER button on. The LED shines green while you clean.
To use a tool instead, push the crevice tool or upholstery tool into the end of the hand vacuum, then power on manual.
The upholstery tool turns clockwise and counterclockwise, so you can angle it into a cushion. If your model came with the 2-in-1 dusting brush, slide it onto the upholstery tool until it clicks. The manual says tools may be combined.
Note
Always power the machine off before you connect or disconnect the motorized nozzle manual.
Care and quick fixes from the manual
How to empty the dirt tank
Empty it before the debris reaches the FULL line manual.
Set the power OFF.
Hold the vacuum upright and press the dirt tank release button.
Grip the filter tabs and pull up to remove the filter.
Empty the dirt tank into the bin.
Reattach the tank to the hand vacuum until it clicks into place.
How to clean the filter
Turn the filter counterclockwise and lift it out of the cup.
Tap the filter firmly against the inside of the bin to knock debris off.
Hand wash the filter and filter cup in warm water with mild dish detergent.
Rinse them well and dry them completely.
Turn the filter clockwise back into the cup until it locks.
The dirt tank is not seated. Snap it firmly into place.
The filter needs cleaning. Wash it and dry it.
The filter needs replacing. Order a new one from BISSELL.com.
The battery needs charging. Put it back on the charger.
A tool is clogged. Take the tool off and clear both ends.
If it will not charge
The machine is in the on position. Set the hand vacuum to off, then charge it manual.
The other cause the manual lists is the wrong charger. Use the charger that came with the machine. The correct charger model number is printed on the white warning label on the hand vacuum.
If it will not turn on
A fully discharged battery is the cause the manual gives manual. Charge the battery, then try again. When the battery runs flat during use, the LED light shuts off completely.
What the LED light colors mean
Light
What it means
Solid green
In use
Blinking red, every half second
Low power
Solid red for 3 seconds
No power
Solid red, then the machine stops
Brush stall
Blinking red, every second
Charging
Green for 10 minutes, then a blink a minute
Fully charged
Red and green blinking together
Contact BISSELL Consumer Care
BISSELL gives Consumer Care on 1-800-237-7691 manual.
If dirt escapes from the vacuum
Two causes are listed. The dirt tank is full, so empty it. Or the filter is missing or fitted wrong, so check the filter is seated correctly manual.
BISSELL Pet Hair Eraser FAQ
Does the BISSELL Pet Hair Eraser have a HEPA filter?
No. BISSELL lists the filter type for model 2390 as 3 Stage, and names no HEPA media for it BISSELL.
Can you use it on wet spills or outdoors?
No. The manual says to use it on dry, indoor surfaces, and not outdoors or on wet surfaces manual.
Can the battery be replaced?
No. The manual says the appliance contains non-replaceable batteries, and that disconnecting the battery destroys the machine and invalidates the warranty manual.
What is the difference between the 2390, 23903 and 2390A?
BISSELL lists 23903 and 2390A as similar models of the 2390 on the same product page, and publishes one set of specs for them BISSELL. The user guide covers the whole 2390 Series manual.
What does the warranty cover?
BISSELL gives a 1 year limited warranty, which may vary by state warranty guide. The manual points to support.BISSELL.com or 1-800-237-7691 for the full terms.
Can you pick up kitty litter with it?
BISSELL's description names litter tracked outside the litter box as one of the messes this hand vacuum handles BISSELL. The manual does say not to pick up hard or sharp objects such as glass, nails, screws or coins.
How much is the BISSELL Pet Hair Eraser?
See today's price with the link above.
The verdict
4/4 PASS
No. 060 · BISSELL Pet Hair Eraser
Pet hair on couches, stairs and car seats.
The BISSELL Pet Hair Eraser suits a home where pet hair lands on furniture, stairs, pet beds and car seats. BISSELL lists up to 17 minutes of cordless runtime, a motorized brush for embedded hair and a 3 stage filter. All of that sits in a 3 pound body with a 0.7 L tank. Plan on washing the filter and clearing the brush roll, and remember the battery is part of the machine for life.
4/4 PASS
